London Device access issues

Resolved

Operational

Started over 2 years agoLasted 14 days

Affected

Practice Labs

www.practice-labs.com

Lab Services

Lab Availability

Updates

Resolved
February 16, 2022 at 11:21 AM
Resolved
February 16, 2022 at 11:21 AM
Incident is now closed.
Monitoring
February 02, 2022 at 7:49 PM
Monitoring
February 02, 2022 at 7:49 PM
The team has implemented a resolution and currently monitoring the result.

We apologize for any disruption.
Investigating
February 02, 2022 at 7:11 PM
Update
February 02, 2022 at 7:11 PM
We are continuing to investigate an issue with our London data center which is causing some devices to remain on Busy and not power on.
Investigating
February 02, 2022 at 6:15 PM
Investigating
February 02, 2022 at 6:15 PM
We are aware of and investigating an issue with our London data center which is causing some devices to remain on Busy and not power on. Multiple teams are currently investigating.

ACI Learning - London Device access issues – Incident details