ACI Learning - Emergency Maintenance - Planned downtime (Apr 23rd, 0800-0900 UTC) – Maintenance details

Emergency Maintenance - Planned downtime (Apr 23rd, 0800-0900 UTC)

Completed
Scheduled for April 23, 2022 at 7:00 AM – 8:00 AM

Affects

Practice Labs

Under maintenance from 7:00 AM to 8:00 AM

voucher.practice-labs.com

Under maintenance from 7:00 AM to 8:00 AM

portal.practice-labs.com

Under maintenance from 7:00 AM to 8:00 AM

api.practice-labs.com

Under maintenance from 7:00 AM to 8:00 AM

store.practice-labs.com

Under maintenance from 7:00 AM to 8:00 AM

api Reporting service

Under maintenance from 7:00 AM to 8:00 AM

Updates
  • Update
    April 23, 2022 at 8:00 AM
    Completed
    April 23, 2022 at 8:00 AM

    Maintenance has completed successfully

  • Completed
    April 23, 2022 at 8:00 AM
    Completed
    April 23, 2022 at 8:00 AM

    Maintenance has completed successfully

  • Update
    April 23, 2022 at 7:00 AM
    In progress
    April 23, 2022 at 7:00 AM

    Maintenance is now in progress

  • Update
    April 23, 2022 at 7:00 AM
    In progress
    April 23, 2022 at 7:00 AM

    Maintenance is now in progress

  • In progress
    April 23, 2022 at 7:00 AM
    In progress
    April 23, 2022 at 7:00 AM

    Maintenance is now in progress

  • Planned
    April 23, 2022 at 7:00 AM
    Planned
    April 23, 2022 at 7:00 AM

    ** Revised ** We are required to perform emergency maintenance on Saturday 23rd April to complete security patching.

    During this time our Voucher, Store, Portal and API Reporting and Integration services will be unavailable meaning launches from Integrated partners to Practice Labs products will not be operational for a maxiumum of 30 minutes whilst the maintenance work completes.

    Existing customers logged into a lab prior to this maintenance started will be unaffected by the maintenance work. Customers who fail to launch a lab should retry after the maintenance window is completed.