ACI Learning - There are currently no labs available to service the request – Incident details

All systems operational

There are currently no labs available to service the request

Resolved
Degraded performance
Started almost 2 years agoLasted about 5 hours

Affected

Practice Labs

Degraded performance from 3:52 PM to 9:01 PM

www.practice-labs.com

Degraded performance from 3:52 PM to 9:01 PM

Lab Services

Degraded performance from 3:52 PM to 9:01 PM

Lab Availability

Degraded performance from 3:52 PM to 9:01 PM

Updates
  • Resolved
    Resolved

    This issue has been resolved, Lab availability is now operating at full capacity.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are aware that the platform is presenting high volumes of "There are currently no servers available" when requesting a lab. We have identifed this issue and a fix is imminent. Please await a further update on this incident to retry.

Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@acilearning.com (24x7)

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