ACI Learning - Login issues - Degraded performance – Incident details

myACI Learn experiencing partial outage

Login issues - Degraded performance

Resolved
Operational
Started almost 2 years agoLasted about 1 hour

Affected

Practice Labs

Operational from 1:42 AM to 3:08 AM

www.practice-labs.com

store.practice-labs.com

Operational from 1:42 AM to 3:08 AM

Updates
  • Resolved
    Resolved

    This incident is now being resolved as no further issues have been observed since the fix has been applied.

  • Investigating
    Investigating

    We are currently investigating an issue where we are seeing degraded performance when attempting to login into the platform.

    We apologies for any inconvenience this has caused.

Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@acilearning.com (24x7)

Service Status Detail: Website Status | Data Center Internet Status | Data Center RDP Status