ACI Learning - Emergency maintenance - Upgrading our CDC database – Maintenance details

myACI Learn experiencing partial outage

Emergency maintenance - Upgrading our CDC database

Completed
Scheduled for September 20, 2023 at 8:37 AM – 2:01 PM

Affects

Practice Labs

Under maintenance from 8:37 AM to 2:01 PM

www.practice-labs.com

Under maintenance from 8:37 AM to 2:01 PM

Lab Services

Under maintenance from 8:37 AM to 2:01 PM

Intranet.practice-labs.com

Under maintenance from 8:37 AM to 2:01 PM

Lab RDP

Under maintenance from 8:37 AM to 2:01 PM

Azure Labs

Under maintenance from 8:37 AM to 2:01 PM

Updates
  • Completed
    September 20, 2023 at 2:01 PM
    Completed
    September 20, 2023 at 2:01 PM

    Maintenance has completed successfully, we will continue to monitor the performance of our platform to ensure stability for users.

  • In progress
    September 20, 2023 at 11:45 AM
    In progress
    September 20, 2023 at 11:45 AM

    Our Emergency maintenance is now in progress.

  • Planned
    September 20, 2023 at 8:37 AM
    Planned
    September 20, 2023 at 8:37 AM

    We are performing emergency maintenance at 9am UTC to upgrade our CDC database servers as part of the remediation plan from yesterdays outage, this should not impact users but are monitoring closely.

Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@acilearning.com (24x7)

Service Status Detail: Website Status | Data Center Internet Status | Data Center RDP Status