ACI Learning - Security Patching in CDC01 Data Centre 6th December 2023 06:00 - 08:00 UTC – Maintenance details

myACI Learn experiencing partial outage

Security Patching in CDC01 Data Centre 6th December 2023 06:00 - 08:00 UTC

Completed
Scheduled for December 06, 2023 at 6:00 AM – 8:00 AM

Affects

Practice Labs

Under maintenance from 6:00 AM to 8:00 AM

www.practice-labs.com

Under maintenance from 6:00 AM to 8:00 AM

Communications

Under maintenance from 6:00 AM to 8:00 AM

Data Center (CDC01) Internet

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • Completed
    December 06, 2023 at 8:00 AM
    Completed
    December 06, 2023 at 8:00 AM

    Maintenance has completed successfully

  • In progress
    December 06, 2023 at 6:00 AM
    In progress
    December 06, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    December 06, 2023 at 6:00 AM
    Planned
    December 06, 2023 at 6:00 AM

    WHAT: Firewall patching in our UK (CDC01) data centre.

    WHEN: Wednesday 6th Dec between 06:00 - 8:00 UTC / 01:00-03:00 Eastern time.

    WHY: To complete Firewall security patching in our Custodian Data Centre (CDC01). During this time the Firewalls will be required to failover and failback from Passive to Active nodes as part of the maintenance activity. The exact times of the failovers are difficult to specify in advance but will be within the specified time window.

    IMPACT: During this maintenance window, we will be keeping the ATL01 data centre in service. During the fail-over process learners connected to active lab devices may need to use the Reconnect button to re-establish a connection to lab devices. This action may be required one or many times throughout the maintenance period. Our ATL01 Data Centre will not be impacted at all during this time frame.