ACI Learning - Scheduled Maintenance Wednesday 17th Nov 0600-0800 UTC (Platform downtime) – Maintenance details

Scheduled Maintenance Wednesday 17th Nov 0600-0800 UTC (Platform downtime)

Completed
Scheduled for November 17, 2021 at 6:00 AM – 8:00 AM

Affects

Practice Labs

Under maintenance from 6:00 AM to 8:00 AM

www.practice-labs.com

Under maintenance from 6:00 AM to 8:00 AM

Lab Services

Under maintenance from 6:00 AM to 8:00 AM

Intranet.practice-labs.com

Under maintenance from 6:00 AM to 8:00 AM

Lab RDP

Under maintenance from 6:00 AM to 8:00 AM

Azure Labs

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • Completed
    November 17, 2021 at 8:00 AM
    Completed
    November 17, 2021 at 8:00 AM

    Maintenance has completed, We are currently investigating Issues with the Intranet page slowness and will be creating a seperate incident for this.

  • In progress
    November 17, 2021 at 6:16 AM
    In progress
    November 17, 2021 at 6:16 AM

    Maintenance is now in progress.

  • Planned
    November 17, 2021 at 6:00 AM
    Planned
    November 17, 2021 at 6:00 AM

    Please be advised we are planning scheduled maintenance on this date and the platform will be unavailable for the outage. This outage is required to perform essential network maintenance to the ULCC01 data centre which will impact access to the Practice Labs platform.

    During this outage, a maintenance page will be posted advising of the maintenance and no access will be available to the platform lab services.

    1 hour prior to the commencement of the maintenance all Lab services will be put into maintenance preventing access to further new lab requests. Existing learners will be notified prior to the 0600 start to prepare for being logged out of the platform.