ACI Learning - Lab inaccessibility – Incident details

All systems operational

Lab inaccessibility

Resolved
Operational
Started over 2 years agoLasted less than a minute

Affected

Practice Labs

Operational from 8:55 AM to 8:55 AM

www.practice-labs.com

voucher.practice-labs.com

Operational from 8:55 AM to 8:55 AM

portal.practice-labs.com

Operational from 8:55 AM to 8:55 AM

store.practice-labs.com

Operational from 8:55 AM to 8:55 AM

act.practice-labs.com

Operational from 8:55 AM to 8:55 AM

Updates
  • Resolved
    Resolved

    Please be advised that earlier this morning we had experienced a minor blip that had caused issues for users. The Blip had effected the ability to log in, and use our platform. We believe that the blip started at 9:55 BST [04/04/2022]

    Our engineers have since resolved the issue as this has marked as resolved this is now in a monitoring state. The blip was fixed as of 10:10 BST [04/04/2022]

Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@acilearning.com (24x7)

Service Status Detail: Website Status | Data Center Internet Status | Data Center RDP Status