ACI Learning - Scheduled maintenance works in ATL01 Data Centre 20th May 2024 22:00 - 21st May 10:00 UTC – Maintenance details

myACI Learn experiencing partial outage

Scheduled maintenance works in ATL01 Data Centre 20th May 2024 22:00 - 21st May 10:00 UTC

Completed
Scheduled for May 20, 2024 at 9:00 PM – May 21, 2024 at 9:00 AM

Affects

Practice Labs

Under maintenance from 9:00 PM to 9:00 AM

www.practice-labs.com

Under maintenance from 9:00 PM to 9:00 AM

Communications

Under maintenance from 9:00 PM to 9:00 AM

Data Center (ATL01) Internet

Under maintenance from 9:00 PM to 9:00 AM

Updates
  • Completed
    May 21, 2024 at 9:00 AM
    Completed
    May 21, 2024 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    May 20, 2024 at 9:00 PM
    In progress
    May 20, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    May 20, 2024 at 9:00 PM
    Planned
    May 20, 2024 at 9:00 PM

    WHAT: Scheduled maintenance works by our ATL01 Data Center location provider

    WHEN: Monday May 20th, 2024, beginning at 6pm and will conclude on Tuesday May 21st at 6am  

    WHY: ATL01 data centre will turn down one Power Distribution Unit at a time in order to refeed and balance critical power for our customers. which we will experience a loss of critical power to just one feed at a time. At no time during this event will multiple power feeds be interrupted simultaneously. Customer equipment with redundant power supplies that are plugged into diverse (A & B) power strips should remain online.

    IMPACT: 
    During this time we do not expect any issues to occur. We are taking the decision to keep the ATL01 data centre in service during this maintenance window, however please note that should you experience disruption with lab devices hosted on ATL01, it is our recommendation to use the device refresh and reconnect buttons at short intervals to restore connectivity.