ACI Learning - Notice history

All systems operational

100% - uptime
100% - uptime
100% - uptime

Intranet.practice-labs.com - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Lab RDP - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Azure Labs - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Cisco Labs - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
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Persistent Labs - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
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Internet Access - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Lab Availability - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

My Files - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
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Lab Reports - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
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Oct 2024

Performance Labs - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Screenshots - Operational

100% - uptime

Data Center (ATL01) Internet - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
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Data Center (CDC01) Internet - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

Assessment Items - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Exams - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

voucher.practice-labs.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

portal.practice-labs.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

api.practice-labs.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

store.practice-labs.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

act.practice-labs.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

api Reporting service - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

Insights.acilearning.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

app.acilearning.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

myACI Learn - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

infoseclearning.com - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Third Party: Intercom → Intercom Web Application - Operational

Notice history

Oct 2024

Emergency Maintenance in ATL - 11th October 2024 10:45 - 11:45 UTC
  • Completed
    October 11, 2024 at 10:45 AM
    Completed
    October 11, 2024 at 10:45 AM

    Please be advised we are planning scheduled maintenance on this time where we will be failing over firewalls between 10:45 - 11:45 UTC.

Minor issue affecting some of our Atlanta Lab Servers
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix to address the connectivity issue affecting some of our Lab servers. All impacted servers have been restored to the pool, and we will continue to monitor the situation closely. An update will be provided tomorrow, Monday, October 7th.

  • Investigating
    Investigating

    We are currently investigating issue in our Atlanta Data Center which is affecting the connectivity to some of our Lab servers.

Sep 2024

No notices reported this month

Aug 2024

(CDC01) Intermittent grey screen and long polling messages when connecting to devices.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Aug 2024 to Oct 2024

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Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@acilearning.com (24x7)

Service Status Detail: Website Status | Data Center Internet Status | Data Center RDP Status